VictoryTales FAQ

Last updated on June 2, 2021

 

General

How to get featured on VictoryTales?


In two simple ways you can get your inspiring story featured on VictoryTales - An Online Inspirational Portal.

  1. Via Publisher Central:
  • Enter the details.
  • Hit the "Submit" button.
Alternatively, You can reach us by mailing us your inspiring story at [email protected]. Need help with Questionnaire? Sample Template.pdf | Template.docx *Once the above steps are completed, our content curation team will start working on your inspiring story, and the draft of the same will be shared with you for proofreading within the next 72 hours. **In the draft, if you want to make changes, feel free to do that by adding comments in the document. ***After approving the draft, it'll be forwarded to our publishing department. It usually takes 24-72 hours to make your inspiring story go live worldwide. Please note: All Interview's on VictoryTales goes under content quality check as per Publishing Policy.




How to GET IN TOUCH


To get in touch with us you can visit Contact us. Email us at: [email protected], Want to create ticket? Submit Ticket.




How to Add, edit, reply or delete comments in Google Document


Watch this video to learn how to perform the following actions in Google Docs

  1. Add
  2. Edit
  3. Delete
  4. Reply to comments

To learn more, visit the Google Docs Help Center. Need more help? Contact us.





Payment

How to Make Payments via Payment Portal


To make payments,

  1. Visit Payment Central.
  2. Enter the amount
  3. Proceed further to make payments by clicking "Pay (amount currency)".
  4. Enter your details.
  5. Enter the Payment details and proceed further to make payment.

Note: Once payment is complete, receipt of the same will be automatically sent to you on email id you enter while making payment. Need more help? Watch Video.

*If the transactions get failed and amount get deducted from your account, you are requested to kindly wait for 5-7 working days. Banks usually take up to 3 business days to add money back to your account. Please wait for your bank to complete the reversal. Refer to the bank account statement to verify if your transaction has been reversed.

In case you face any issues with refund kindly mail is at [email protected].




How to pay invoice received from VictoryTales


To pay invoice, "MAKE SURE THESE STEPS ONLY APPLICABLE IF YOU RECEIVED AN EMAIL FROM VictoryTales ([email protected])"

  • Click on "Pay this invoice" button on invoice.
  • Enter the card details you want to make payment from.
  1. Click on Authenticate (if required).
  • You'll get redirected to you Bank's payment authentication page
  • Enter the OTP and click on Make payment.

Note: Once payment is complete, receipt of the same will be automatically sent to you via email id from [email protected]
*If the transactions get failed and amount get deducted from your account, you are requested to kindly wait for 5-7 working days. Banks usually take up to 3 business days to add money back to your account. Please wait for your bank to complete the reversal. Refer to the bank account statement to verify if your transaction has been reversed.

In case you face any issues with payment/refund kindly mail us at [email protected].